Your items will be shipped within 5 business
days after order has been received.

Important Information for you to know before you order.

Non-Personalized Orders
Orders placed will ship from A Little Spirit within 3 business days, if the items ordered are in-stock. This includes orders that have chosen FedEx 2nd day or FedEx Next day. If your order is due by a certain date, please indicate the date when placing your order. (You will be asked when placing an online order) To calculate how long your order will take to reach your home or business, add the appropriate transit time + 3 business days.
Please note item numbers at the top of each product page. See below for shipping cost. 7.25 Sales tax applies to California residents only.

Custom Orders
Custom orders include: personalized figures, key chains, pins, and picture frames,  with  custom lettering, pillows, blankets, and shirts with names, and any other garment or item with personalization. These orders take up to 1 week to customize and are non-returnable.

Shipping
Your shipping cost is determined by your order. Orders shipped 2nd Day or Next Day will be charged air shipping per box. For Example, A large order that requires 2 boxes will be charged 2nd Day $5.00 extra per box or Next Day $15.00 extra per box.
Note: Most orders require 1 box.
All orders are shipped United States Postal Priority unless otherwise specified. Transit time varies state to state.

Hawaii and Alaska will be charged 2nd Day Air shipping.

International Shipping

All international shipments will be charged Next Day Air shipping charges. We will ship those packages through the United States Postal Service.
Canada and Mexico will be charged 2nd Day Air. Those packages will be shipped through the United States Postal Service.
All International Shipments will take 5-15 days to receive.

HOLIDAY INFORMATION
Orders that are due by Dec. 24 may be placed as late as Dec. 21.
After Dec. 12, UPS will not guarantee any ground packages delivery date. 2nd Day Air (additional $5.00 charge) and Next Day Air (additional $15.00 charge) will be guaranteed. For more information on UPS holiday information, visit ups.com.

Backorders
Customers will not be notified if an item has been backordered. If you need your order by a specific date, please call, fax, or e-mail customer service. To check the status of your order, call or e-mail customer service.

Returns & Exchanges

Returns may be made within 30 days. There is no restocking fee. Return shipping charges will be the responsibility of the customer. No returns or exchanges on personalized items.

Payment
Check, money order, Visa, Master Card, school purchase order, or letter of authorization.
School Purchase Order or letter of authorization (on school letterhead), must be signed and accompany order form.
Note: Payment form must be received BEFORE your order will be processed.


Ordering Hours by Phone
9am-5pm PST Monday-Friday
10am-1pm PST Saturday
Closed Sunday


A Little Spirit
vlmeadows@alittlespirit.com
1.661.393.7739
fax 1.661.393.7739